GreenPal lawn service app now available in Glendale

By: 
DARRELL JACKSON, Glendale Star Staff Writer

Photo courtesy of GreenPal

Gene Caballero, co-founder of GreenPal
 

“GreenPal is the easiest way to find, schedule and pay your lawn guy. Also, we created a landing page specifically for Glendale homeowners,” co-founder Gene Cabarello said.

Homeowners in Glendale who do not want to care for their own lawns and are seeking assistance with it, now have a new option in finding qualified local lawn care professionals through a new app called GreenPal.
“GreenPal launched in the spring of 2012 in Nashville, TN and we are now currently available in over 50 major markets in 24 states,” co-founder Gene Caballero said. “By the end of 2019, GreenPal will be operational in every state and in every major market.”
GreenPal is an online marketplace that connects lawn care professionals with local customers, and co-founder Gene Caballero says it was created to help home owners find great lawn care workers.
“To become a GreenPal vendor, the landscaping professional needs to submit photos of previous work, picture of their equipment, references and they must have a valid social security number and valid bank account in good standing,” Caballero said. “There are over 6,000 landscaping professionals that use GreenPal to help grow their business.”
In the Glendale and Peoria areas, there are now more than 30 landscaping professionals using the GreenPal app to increase their business in the area.
“Vendors are able to quote and perform any services they offer to the homeowner and, for example, if a vendor goes to mow the lawn and sees that bushes need to be trimmed or mulch needs to be laid, they are able to quote that on the GreenPal app,” Caballero said. “That quote will go to the homeowner for approval and if the homeowner approves, the vendor will then perform the additional service, such as building a deck, putting up a fence, gutter cleaning, snow removal —  all being performed by using GreenPal.”
Here’s how the app works: First, you sign up on the app and list the services you need. After that, a lawn care professional is able to quote your lawn, and you can accept the service from an accredited professional without them having to come out to your home.
Once vendors and homeowners agree on a bid, crews get to work. Invoices are sent through the app and are done by submitting a photo of the finished product.
“It is free to a vendor to join GreenPal, but GreenPal takes 5 percent of all the transactions that are performed through the app,” Caballero said. “The app is free to download for homeowners and getting quotes is also free.  If the homeowner accepts a quote for $35, they pay $35.  There are no hidden fees with using GreenPal for either party.”
Once work is completed, vendors take pictures of all work done and it is uploaded to the app so future homeowners can see additional work done.
“Once the vendor has performed the service, he uploads one picture of the completed work through GreenPal and that picture will serve as a digital invoice and be sent to the homeowner for approval,” Caballero said. “Once it has been approved by the homeowner, the funds are released and the dollar amount goes directly to the vendor’s bank account—minus our 5 percent.  No more leaving a check under the mat and no more having to send an invoice.”
GreenPal also uses Google’s technologies to give crews the most efficient route to service their accounts, as well as a GreenPal service page that is share-able on social media.
Response on the app has been very successful and positive after four years, including complaints that are quickly resolved.
“The feedback we have gotten has been great, which has led to a 250 percent year-over-year growth for GreenPal and what is even better is how many vendors lives we are making easier by handling their demand creation, scheduling, and payment processing,” Caballero said. “For the homeowner, we are solving the pain point of hiring reliable lawn care and we give the homeowner the ability to dispute a service, allowing the vendor 24 hours to fix the problem.  Once the dispute has been resolved between the two parties, the homeowner can then release the funds and the vendor can get paid.”
 Being called the Uber of lawn care, Caballero is quick to add that GreenPal has grown into a quick way to find lawn care professionals.
“GreenPal is the easiest way to find, schedule and pay your lawn guy.  Also, we created a landing page specifically for Glendale homeowners,” Cabarello said.
For more information on GreenPal in Glendale and Peoria, visit www.yourgreenpal.com/local/lawn-care-glendale-az.

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Peoria Times
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